Business Process Management

Overview

Do any of these situations apply to you?

  • Your company has an existing process improvement program, but you find yourself::
    • Wondering why improvements do not happen as quickly as you hoped.
    • Feeling frustrated that improvements do not really change your bottom line.
    • Thinking that you have poured resources into improvement initiatives without adequate returns.
    • Asking why improvements don’t “stick.”
    • Expecting a lot more than you are getting out of your improvement efforts.
    • “Pushing” improvement in your organization without adequate management support, resources or funding.
  • Your company wants to start a process improvement effort but is afraid that although considerable costs, time, and resources will be used, there will be no sustainable gains a few years down the road.
If you are in either of these situations, you are not alone. Several recent surveys have shown that while companies still place a tremendous emphasis on process improvement, only a very small percentage of organizations systematically pursue and sustain these efforts over a period of time. All too often, what begins with a bang fizzles out in a few years with clearly demonstrable gains that have not been sustained.
This is because many organizations emphasize the “improvement” side of process improvement, but not the “management” side. A process improvement program alone will not produce significant results that affect the company’s bottom line or its competitive position without the continued support and guidance of leaders who ensure that the focus of the program remains on areas of strategic importance. Similarly, improved processes will not remain improved by themselves without a systematic effort to sustain them. Without such oversight, entropy takes over and the even the best performance improvement program will stall or regress.
Our process management methodology is designed to combat the effects of entropy in your organization. Whether your organization is well on its way in its process improvement journey or is just testing the waters, you need process management. Our process management approach makes the difference between the truly transformational process improvement programs and those that are only marginally successful.

Based on your needs, we can either bring specific aspects of a specific process model to your organization as a series of targeted workshops or we can help you implement a new entire process model from scratch.

Business Process Management Consulting Services


Our Business Process Management Consultants collaborate with clients to ensure that their organization’s processes positively impact critical business drivers. Stand'Art & Management’s consultants guide customers in designing, deploying, monitoring and improving processes using systematic process management methodology and toolkit that is completely integrated with Six Sigma and other process improvement models.Or, they can do it for you. Our consultants are skilled in using our methods in a customized and pragmatic way that fits the client’s culture and needs. We bring proven track records and expertise in leading process management, quality improvement, and measurement and monitoring activities in both small and large organizations.
Our consultants have years of experience in process-based thinking and in facilitation and mentoring skills. All possess exceptional analytical, oral, and written skills. Each is chosen for their ability to lead, work with teams and understand team dynamics.

Stand'Art & Management’s consultants are on the leading edge of methodological advances in the field of process management and in illustrating the practical relevance of these through case studies and applied examples. Our goal is to disseminate best practice, and to enhance our clients’ learning through a mixture of concepts, individual applications, best practices and learning from the experience of others.

Summary
Stand'Art & Management business process management consultants will:
  • Provide guidance or participate directly on the practical implementation and institutionalization of organization-wide process management.
  • Work directly with senior managers and team members to set achievable goals and priorities for process management.
  • Manage the client relationship and ensure client satisfaction.